LEADERSHIP SKILL MODULES

What all managers - independently of the processes they manage - have in common is that they lead people.
A manager can reach his/her objectives only if the people whom he/she leads reach theirs.
To be able to efficiently lead people toward reaching their objectives, a manager has to have certain leadership skills.

The leadership skills acquired in our Leadership Development Workshops are provided through the following modules:

• The role of the manager
• Why managers often fail?
• Active listening
• Selection interviewing
• Giving and receiving feedback
• Power
• Modifying behaviour (Management by Consequences)
• Performance management (Management by Exceptions)
• Leader vs. Manager
• Motivation
• The characteristics of a successful leader
• Situation leadership
• Performance planning (Management by Objectives)